Returns & Exchanges
At PIPE AND ROW, we want you to love your purchase; if you are not completely satisfied, we accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that sale items and intimate apparel are final sale and cannot be returned or exchanged.
Initiate Your Return
Visit our online return portal with your order number and zip code to select the items you wish to send back and receive a return authorization.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals are intact to qualify for a full refund.
Ship It Back
Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location within 5 business days.
Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method within 7-10 business days, minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing